Team Leader Programme
(in association with Management Learning Associates Ltd)
Qualities of a Team Leader
- Why is leadership important ?
- What are the “Never do’s” ?
- What are the “Must do’s” ?
- How do we recognise good leadership?
Team Performance Potential Profile and Action Planning
- Analysis of each individual’s team performance and potential
- How would your teams assess themselves?
- How do we tap into the potential of our team - individual Action Plans
Practical Feedback and Coaching
- How to keep them doing the best things
- Taking action on the negative features
- Do it now - roleplays!
Effective Delegation
- The “whys and hows” of using delegation as a development tool
- Understanding the needs of those we attempt to lead
- Practical application of the “3 levels of delegation” model
Conflict
- What stops people working together effectively?
- Defusing anger / conflict situations
Practical Performance Management
- Getting to the real issues
- Preparing for the review meeting
- Handling the one-on-one review meeting effectively - roleplays
How Teams Evolve
- Features of highly effective teams
- Team Rules… how we do things around here
- Getting commitment and “buy-in”
Motivation and Rewards
- Why people work... understanding self-motivation
- Recognising / rewarding performance
Auckland, Hamilton, Gisborne, Napier, Nelson, New Plymouth, Tauranga, Wellington, Whangarei, Rarotonga, Tonga.
(Additional or in-house programmes as required).
This practical two-day workshop was first introduced in 2001, and has proven to be a very popular and highly interactive experience for those in their first role of managing others.
Focused on the day-to-day management of individuals and teams, Team Leader provides those attending with a variety of practical tools, and the opportunity to try these out before taking them back into the workplace.
Each participant will undertake an analysis of their team’s current performance and potential, and during the workshop will develop a detailed Action Plan on some issue of particular relevance to their own team.
Programme Objectives:
To improve the quality of participants’ team leadership performance by a clearer understanding of the value of effective communication, coaching and feedback, and the use of people management techniques and applications.
To provide participants with practical tools and practices on which to build effective team and individual performance in the workplace.
Who Attends?
Since March 2001, some 50 Team Leader programmes have been completed, a mix of public and in-house tailored workshops. Participants have come from public and private sector organisations, and community organisations.
Team Leader programme is designed, provided and presented by David Henton, and David Gollings of Management Learning Associates Ltd.
Investment:
For this two-day non-residential programme the fee is $675 + GST. In-house programme pricing is negotiable depending upon location, numbers etc.